Frequently Asked Questions
Everything you need to know about Moasure's innovative measuring technology.
How does the Moasure device work?
Moasure uses high-performance motion sensors and accelerometers to calculate its position in 3D space, allowing it to measure distance, area, and volume simply by moving the device from one point to another.
What is the shipping time for international orders?
We offer worldwide shipping. Orders are typically processed within 24 hours, and delivery usually takes between 3 to 7 business days depending on your location and selected shipping method.
Is there a warranty on Moasure products?
Yes, every Moasure device comes with a standard 12-month manufacturer's warranty that covers any defects in materials or workmanship under normal use.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the device in its original condition for a full refund.
Does the Moasure app require a subscription?
No, the Moasure companion app is free to download and use. You can export your measurements in various formats like PDF, DXF, and CSV without any recurring monthly fees.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.